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​How to sign up for a tour?

​In the short guide, you will find the most important information about signing up for tours and concluding a tour contract. There is also information on payments and insurance information for both clients and travel agencies.

1. RESERVATION (OPTION)
You can reserve a place on the tour by phone, e-mail or by filling out the form on our website. The reservation (option) is valid for 7 calendar days (5 days for online reservations). The duration of the reservation is shortened in the last 40 days before departure, as the deadline for purchasing tickets approaches or with the submission of documents for processing visas. It always depends on the agreement with the Central Committee.


2. TOUR CONTRACT AND GENERAL TERMS AND CONDITIONS

TOUR ORGANIZER:
Most of the published tours are organized by la vida Tours s.r.o.; only a smaller part is organized by specialized partner offices, which are always listed in the terms and conditions of the tour.

CONCLUSION OF TOUR CONTRACT (hereinafter referred to as SoZ):
You can conclude a tour contract (SoZ) by filling out the la vida Tours s.r.o. form. It is available at www.kostarikapuravida.com or we can send it to you upon request. You can send the signed contract by mail, scan-mail (we consider all these methods of submission to be equivalent, so it is not necessary to send the original contract).

If you log in and represent other customers and conclude the SoZ on their behalf, you assume responsibility for the transfer of the necessary information and for compliance with the terms of payment for the trip. For minors, the contract is signed by their legal representative.

WE CAN ONLY ACCEPT A SIGNED SOZ WITH A DEPOSIT PAYMENT!

La vida Tours accesses the T&C by including you in the ordered tour. As proof, we will hand over or send you the SoZ together with the Travel Confirmation - the statement of the advance paid and the insurance company's proof of the CK's bankruptcy insurance. After paying the additional fee, we will send you a voucher as a definitive boarding voucher.

An integral part of the Terms and Conditions are the general terms and conditions, where you can find, among other things, information about the rules of participation for children and youth, cancellation fees, the method of complaint, etc. Please note that different general terms and conditions apply to tours of partner CCs, which you can find on the cooperating-ck page and which you will find they will be sent when booking or together with the confirmed SoZ.

3. DEPOSIT AND ADDITIONAL PAYMENT

At the same time as submitting the Terms and Conditions, you must pay the first deposit in the amount of at least 30% of the total price of your order, i.e. the sum of the basic price of the trip (which is indicated for each date as the basic price) and other additional services ordered. If less than 40 days remain before departure, the full price of the tour is paid immediately upon conclusion of the SoZ.


The additional cost of the tour and additional services for an additional fee must be paid so that CK la vida Tours receives the payment no later than 40 days before departure. If we do not have the full price paid by you 40 days before departure, you lose your right to a place on the tour and we can replace you with other interested parties in the event of a need for places. However, failure to pay the surcharge does not replace information on your part about canceling your participation in the tour, should you wish to do so.


Depending on the supplier's requirements, we may ask you to increase the deposit by the full amount of the ticket price (if it is part of the tour price) even earlier. This measure mainly applies to tickets that you can expect to purchase several months before departure.


4. METHOD OF PAYMENT

You can pay:

in cash (or at our dealers)

by bank transfer (to our koruna account at Moneta):

Addressee: LA VIDA TOURS, s. r. o., Tichá 144, 337 01 Rokycany

Account: 252663425/0600 (for citizens outside the Czech Republic: swift code AGBACZPP

IBAN CZ57 0600 0000 0002 5266 3425

Variable symbol: RESERVATION NUMBER (assigned only after the reservation is made)

It is also possible to pay for the trip with an invoice from your employer (FKSP, etc.)


If you decide to conclude a tour contract and pay a deposit, or surcharge at one of the commission sellers, ALWAYS CHECK THAT THE SELLER YOU CHOOSE HAS A VALID FULL AUTHORITY CONTRACTED WITH CK LA VIDA TOURS.


We would like to remind you that the payment of the deposit or additional payment means the day when your payments will be credited to the LA VIDA TOURS account.

5. UNION TRAVEL INSURANCE
You can find information on the travel insurance package included in the price of most tours, as well as the medical expenses, luggage, liability, accident and cancellation fees for an additional fee on exotic air tours, on the travel insurance page.


6. INSURANCE AGAINST CK BANKRUPTCY
La vida Tours is insured against bankruptcy with the insurance company UNION - details (including the certificate) can be found on the CK concession and insurance page and we will hand over the document to you with the confirmed tour contract.


Of course, all our partner CKs are also insured against bankruptcy. The proof and conditions of the insurance will be sent to you after the conclusion of the tour contract or you can find them on the page of the cooperating CK.

DOCUMENTS FOR DOWNLOAD

Tour contract

General conditions
Insurance conditions CPUZ_zahranicni zajezdy_rozsah pojisteni_baliky PANDEMIC

Insurance conditions Packages 2

Insurance conditions ICP_Scope of insurance

Concession deed

Booking a tour

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